ddbet Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and ddbet ("the Platform," "we," "us," or "our") with respect to your use of the ddbet website accessible at ddbet.cam and all related services, features, content, and applications made available by ddbet (collectively, the "Service").

By creating an account on ddbet, accessing the platform, making a deposit, claiming a promotional offer, or participating in any game or betting activity, you affirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with any additional policies and guidelines referenced herein, including but not limited to the ddbet Privacy Policy and Responsible Gaming Policy.

If you do not agree to any provision of these Terms, you must immediately cease use of the ddbet platform and close any existing accounts. Continued use of the Service following the posting of amended Terms constitutes acceptance of those amendments.

Access to ddbet's gaming and betting services is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least twenty-one (21) years of age, as required under Philippine gaming laws and PAGCOR regulations applicable to casino-style gaming activities.
• You are a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You are accessing the ddbet platform from a jurisdiction where online gambling is not prohibited by local law applicable to you.
• You are not a registered self-excluded player, nor have you been excluded from any gambling service as required by a regulatory authority.
• You are not an employee, agent, contractor, director, or officer of ddbet or any of its affiliated companies, nor a member of the immediate family of any such individual.

ddbet reserves the right to request documentary proof of age and identity at any time. Such documentation may include a valid government-issued identification card, passport, or other official documents as determined by ddbet's KYC (Know Your Customer) compliance requirements.

Verification of identity is a mandatory step before any withdrawal of funds from a ddbet account. Unverified accounts are subject to transaction limits and may not be eligible for promotional offers. ddbet processes KYC documentation in accordance with its Privacy Policy and applicable data protection laws of the Philippines.

To access ddbet's gaming and sportsbook services, you must create a personal account by completing the registration process on the ddbet platform. During registration, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, and valid contact details such as a Philippine mobile number or email address.

Each individual is permitted to hold only one (1) ddbet account. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is a serious violation of these Terms and may result in the permanent suspension of all associated accounts and the forfeiture of any balances therein.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify ddbet immediately via the 24/7 live chat support channel if you become aware of any unauthorised access to or use of your account.

• Accounts are non-transferable and may not be sold, assigned, or otherwise transferred to any third party.
• You must not allow any other person, including family members, to access or use your ddbet account.
• ddbet is not liable for any losses resulting from unauthorised account access where reasonable security measures were not taken by the account holder.
• Registration constitutes your confirmation that all information provided is truthful and that you meet all eligibility requirements set out in Clause 2.

ddbet reserves the right to refuse registration or close any account at its sole discretion, including where it has reason to believe that the information provided is inaccurate, incomplete, or fraudulent.

All financial transactions on ddbet are conducted exclusively in Philippine Peso (PHP). ddbet supports a range of payment methods commonly used by Filipino players, including GCash, Maya (PayMaya), BPI Online Banking, BDO Online Banking, Metrobank Online Banking, and QR Ph-compatible transfers.

The following terms apply to all deposit and withdrawal transactions:

• The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱200. Maximum transaction limits may apply based on your verified account tier.
• Deposits via GCash and Maya are typically credited to your ddbet wallet within sixty (60) seconds of successful payment confirmation.
• Withdrawal processing times vary by method: GCash and Maya withdrawals are generally completed within five (5) to thirty (30) minutes; bank transfers may take up to one (1) business day.
• ddbet does not impose transaction fees on standard deposits or withdrawals, though your e-wallet provider or bank may apply their own transfer charges.
• Withdrawals will only be processed to a payment method registered in the same name as the verified ddbet account. Third-party withdrawals are strictly prohibited.
• ddbet reserves the right to conduct additional verification checks before processing any withdrawal, particularly for large-value transactions or first-time withdrawals from a new payment method.

ddbet does not accept deposits from credit cards or any form of borrowed funds. Players are encouraged to use only funds that they can afford to lose, consistent with responsible gaming principles.

ddbet offers various promotional incentives to eligible players, including welcome bonuses, reload bonuses, cashback offers, free spins, and tournament-based prizes. All bonuses and promotions are subject to the specific terms associated with each offer, which are published on the relevant promotion page at the time of the offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall take precedence with respect to that promotion.

The following general conditions apply to all bonuses offered by ddbet unless otherwise stated:

• Each promotion is available to eligible registered players only. New player welcome bonuses may only be claimed once per household, device, IP address, and payment method.
• Bonus funds are subject to wagering requirements, which must be fulfilled before any associated winnings may be withdrawn. Wagering requirements are expressed as a multiplier of the bonus amount (e.g., 20× means a ₱500 bonus requires ₱10,000 in eligible wagers before withdrawal).
• Not all games contribute equally to bonus wagering requirements. Live casino games, certain table games, and specific slot titles may contribute at reduced rates as specified in the relevant promotion's terms.
• ddbet reserves the right to void any bonus and associated winnings if it determines that the bonus was claimed in bad faith, through abuse of multiple accounts, or through circumvention of the bonus terms.
• Bonuses have a validity period after which unclaimed or unexpired bonus balances will be forfeited. The specific validity period is stated on each promotion.
• ddbet reserves the right to modify, suspend, or withdraw any promotional offer at any time with reasonable notice.

All games available on the ddbet platform — including live casino games, slot titles, bingo, Dragon and Tiger, Happy Fishing, and all sports betting markets — are governed by the rules of the respective game or bet type as displayed within the game interface or sports betting markets. Players are responsible for familiarising themselves with the applicable rules before participating.

ddbet sources its games exclusively from certified third-party software providers whose Random Number Generators (RNGs) have been independently audited and certified for fairness. All live dealer games are streamed from certified studios with real dealers and verifiable card shuffling procedures. Return to Player (RTP) percentages for slot games are published in the respective game's information panel within the lobby.

• In the event of a technical error, disconnection, or system failure during a game round, ddbet's records shall be the definitive source for determining the outcome. If a game round cannot be completed due to a technical fault on ddbet's side, any wager placed for that round will be refunded to the player's account.
• ddbet reserves the right to void any bet or game round where there is evidence of technical malfunction, data corruption, or any other error that has materially affected the fairness of the outcome.
• Live sports betting odds and markets are subject to change. Bets accepted at a stated price will be honoured at that price unless the market is subsequently voided due to a technical error or obvious pricing mistake.
• ddbet is not responsible for any interruption to gameplay caused by the player's internet connection, device hardware, or software incompatibility.

The following activities are strictly prohibited on the ddbet platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account per individual, household, device, or IP address.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with ddbet games or the betting platform in any way that provides an unfair advantage.
• Exploiting errors, glitches, or vulnerabilities in the ddbet platform or any game for financial gain.
• Engaging in collusion with other players, live dealers, or third parties in any game or betting market.
• Engaging in any form of match-fixing, betting manipulation, or exploitation of insider information in sports betting markets.
• Engaging in or facilitating money laundering, terrorist financing, or any other activity that violates Philippine anti-money laundering laws (AMLA) or relevant international regulations.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any other interaction with ddbet.
• Attempting to withdraw funds derived from bonus abuse, bonus stacking, or other circumvention of promotional terms.
• Accessing the ddbet platform from jurisdictions where online gambling is prohibited, using VPNs or proxy services to mask geographic location.

ddbet is committed to promoting responsible gambling and to minimising the potential harms associated with problem gambling. The platform provides a range of tools to help players manage their gambling activity, including:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts. Limits take effect immediately and can be decreased at any time. Increases to deposit limits are subject to a cooling-off period.
• Loss Limits: Players may set a maximum amount they are prepared to lose over a defined period. Once the limit is reached, the account will be restricted from further real-money gameplay until the period resets.
• Session Time Reminders: Players can set reminders to notify them after a defined period of continuous play.
• Self-Exclusion: Players who wish to take a break from gambling may request a temporary or permanent self-exclusion via 24/7 live chat. Self-exclusions take effect immediately. During a self-exclusion period, the account is disabled and all marketing communications are suspended.
• Reality Checks: The platform displays session duration and net win/loss information at regular intervals during active gameplay.

Players who believe they may have a gambling problem are encouraged to seek professional support. ddbet's Responsible Gaming page contains detailed information about available support resources in the Philippines.

All content on the ddbet platform — including but not limited to the ddbet brand name, logo, website design, software, text, graphics, images, game interfaces, and audiovisual elements — is the proprietary intellectual property of ddbet or its licensors and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ddbet platform solely for your personal, non-commercial entertainment purposes, subject to full compliance with these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, publish, or create derivative works of any ddbet content without express written authorisation.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code of any ddbet software or game.
• Use the ddbet brand name, logo, or any other intellectual property in any manner that suggests affiliation with or endorsement by ddbet without prior written consent.
• Frame, scrape, or index any ddbet page or content for commercial purposes.

Any unauthorised use of ddbet's intellectual property may result in account termination and legal action. All third-party game content made available on ddbet remains the intellectual property of the respective game providers.

ddbet collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the ddbet platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

The personal data ddbet collects is used for account management, identity verification, transaction processing, fraud prevention, regulatory compliance, customer support, and — where you have given consent — marketing communications. ddbet does not sell or rent your personal data to third parties for their independent marketing use.

ddbet implements industry-standard technical and organisational security measures to protect your personal data, including SSL encryption of all data transmissions, secure storage of KYC documents, and access controls limiting staff access to personal data on a need-to-know basis.

To the maximum extent permitted by applicable Philippine law, ddbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or other intangible losses, arising from your access to or use of — or inability to access or use — the ddbet platform or any of its services.

ddbet's total aggregate liability to you for any claim arising from or related to these Terms or the Services shall not exceed the total amount of deposits made by you to your ddbet account during the thirty (30) days immediately preceding the event giving rise to the claim.

• ddbet is not liable for losses arising from events outside its reasonable control, including but not limited to natural disasters, telecommunications failures, government actions, or acts of third parties.
• ddbet is not responsible for the content, accuracy, or reliability of any third-party games or software accessed through the platform.
• ddbet is not responsible for any financial losses you incur as a result of your participation in games or sports betting, which are inherently uncertain activities.

Nothing in these Terms shall limit ddbet's liability for fraud, gross negligence, wilful misconduct, or any other liability that cannot be excluded or limited by Philippine law.

ddbet reserves the right to amend, modify, or replace these Terms at any time. When material changes are made, ddbet will provide reasonable notice by publishing the updated Terms on the website and, where appropriate, notifying registered players via their registered email or mobile number. The effective date of any amended Terms will be clearly stated on the Terms page.

ddbet reserves the right to suspend or terminate any player account and deny access to the Services at its sole discretion, including in the following circumstances:

• Breach of any provision of these Terms or any other applicable policy.
• Provision of false or misleading information during registration or KYC verification.
• Engagement in fraudulent, abusive, or prohibited activities as described in Clause 7.
• Failure to complete KYC verification within the required timeframe.
• Account inactivity for a continuous period of twelve (12) months, following reasonable notice and in accordance with applicable regulations.

Upon termination of an account, ddbet will process any legitimate outstanding withdrawal request for verified real-money funds subject to completion of applicable KYC and compliance checks. Bonus balances and any winnings derived exclusively from bonus funds that have not met applicable wagering requirements will be forfeited upon account closure.